- 12 February 2018
- Transport / Logistics Services
Online lingerie and swimwear retailer Figleaves has chosen to use Yodel for its deliveries. These are expected to involve more than half a million parcels annually.
Under the deal Figleaves customers will have a choice of delivery options including next day and morning delivery with an extended order deadline.
Figleaves shoppers will also receive proactive company branded email updates, text messages and push notifications through the Yodel app, as well as live tracking on the Yodel website.
Thanks to the size of the deal, the fashion company is extending the seal time at Yodel’s sort, and this will enable its customers to order later in the evening yet still get their goods next day over six days a week as standard.
Figleaves already uses Yodel’s sister service CollectPlus. Leigh Jansen, Figleaves head of operations & customer service, said: “Yodel has done an outstanding job of supporting us in delivering our products to our valued customers. They provide a fully trackable service which allows us to offer an outstanding service to our customers. The personal support that is offered to our team is highly valued and we foresee a great partnership ahead.”
Neil Ashworth, chief commercial officer at Yodel and CEO of CollectPlus, said: “We see ourselves as an extension of our retail clients’ businesses, supporting them and their customers throughout the delivery process. Following the successful collaboration with our CollectPlus service, we are thrilled to announce that Figleaves has chosen to extend the relationship with Yodel.”